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How to handle negative feedback during an exit interview
When someone hands in their notice, the question you should be asking yourself, as an employer, is whether you'll learn anything useful before they go. Exit interviews are one of the few times that an employee will tell you what they actually think. They've got nothing to lose. The filter comes off. And if they've got complaints about how they were managed or why they started looking elsewhere, this is when you'll hear it. That feedback can be uncomfortable. But it can al
Sarah Cooper
2 days ago3 min read


Unlimited unfair dismissal compensation:
What it means for your business If you've ever had to let someone go (or thought about it), there's something changing in January which you need to be aware of. From January 2027, the cap on unfair dismissal compensation is being removed. This means that there's no longer a limit on what you'll have to pay at a tribunal if you dismiss someone in the wrong way. We've put together a guide that breaks down what's changing and what you can do now to make sure that you're co
Sarah Cooper
2 days ago1 min read


HR Newsletter: November 2026
Welcome From Sarah's Desk November always feels like the calm before the festive storm. The evenings are drawing in, the party invitations are starting to land and, for many businesses, it's the last real chance to get things in order before the new year. That's the thread running through this edition. From March 2027, firing and rehiring on worse terms becomes automatically unfair, with no cap on compensation. This is also the first Christmas party season under the tougher h
Sarah Cooper
Nov 46 min read
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