Handling a Grievance

By addressing challenging conversations promptly and effectively, managers not only resolve issues but also foster a positive work...

Imagine these scenarios... · One of your employees has had an accident at work and hurt themselves · You've noticed that money is missing from the till · An "I wish to raise a formal grievance" email has landed in your inbox In situations like these, you need to complete a proper workplace investigation. At its heart, an investigation is just a structured way to gather facts about what did or didn't happen. It's not the same as a disciplinary process - it comes before that