Sarah Cooper

Right now, someone in your business is probably pasting client data into ChatGPT. If that data includes anything personal or commercially sensitive, you could be looking at a UK GDPR breach. The ICO doesn't care that you didn't know it was happening. Most employees are already using AI tools regularly. ChatGPT, Copilot, Gemini, Grammarly, AI coding assistants. They're using them because they're useful and because nobody has told them not to. Or told them how.

The vast majority of claims don't start with a dramatic incident. They start with small things that turn into bigger issues. Maybe a concern that got brushed off or a grievance that dragged on. By the time someone contacts ACAS, the window to fix things cheaply closed long before. The single most cost-effective thing you can do to reduce your tribunal exposure is to build what's known as a speak-up culture. An environment where problems get raised early, handled properly and resolved befor

In October 26, 2 separate legal duties around harassment will change. 1st, the standard for sexual harassment will upgrade from reasonable steps to "all" reasonable steps. This means that, if an employee of yours goes to tribunal over a sexual harassment claim, you need to be able to demonstrate that there were no further steps you could have reasonably taken to prevent the harassment from happening. The 2nd duty is new and will hold employers directly liable for third-party harassment.