If you only deal with people issues when they become problems, you're not alone. That's reactive HR, waiting until something goes wrong. Your week gets disrupted by things that could have been avoided. On the other hand, proactive HR means having basic systems ready before you need them. It's the difference between constantly managing problems and preventing most of them from happening. When these systems work, you get your time back and you can focus on growing the busine

Underperformance costs your business more than you think. It's not just about one person missing targets. It's the knock-on effect across your team, the projects that slip, the clients who notice, and the time you spend fixing problems instead of growing your business. The key is acting early and looking at the whole picture. This guide shows you how to spot underperformance before it escalates, understand what's really causing it and build systems that prevent it from hap